As soon as you visit our website www.christinexelmans.com, or contact us, we receive information about you. In this privacy statement we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have on you, please contact us. We may amend this privacy statement if necessary. We recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on 27.01.2026.

Contents

1.   When do you apply this privacy statement?

2.   Who uses your data? 

3.   Whose data do we use?

4.   How do we get your data?

5.   What data of you do we use?

6.   What do we use your data for?

7.   How long do we store your data?

8.   Who do we share your data with?

9.   Where do we store your data?

9.a Use of AI-supported tools

10.   How safe is your data with us?

11.   What are your rights?

12.   Which rules apply to this privacy statement?

13.   Which cookies do we use?

14.   What do we do with data of minors?

15.   Do you have a question about this privacy policy?

1. When do you apply this privacy statement?

This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or surfing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority. 

2. Who uses your data?

Exelmans-Coaching is responsible for the website www.christinexelmans.com and therefore the responsible organisation for the use of your personal data as described in this privacy statement. The full details are:

Exelmans-Coaching
Oranjelaan 39 
1862EZ Bergen
KvK number: 88663736 

3. Whose data do we use?

We process the personal data of everyone who has had contact with us or visited our website. These include visitors, private customers, business customers and contact persons of our partners.

 4. How do we get your data?

We receive the data directly from you as soon as you:

• visit our website 

• fill in data on our website

• Sign up forms on social media

5. What data of you do we use?

We use the following data:

• name

• e-mail address

• telephone number

• billing and payment details

• information you voluntarily share during coaching sessions

• coaching-related notes and reflections

• health-related information where relevant to the coaching process (e.g. stress, well-being, work-related burnout)

• birth data (date, time, place) when used for Human Design or similar self-reflection tools

6. What do we use your data for?

We process your personal data only for legitimate purposes, including:

• providing coaching services

• preparing, documenting, and reflecting on coaching sessions

• scheduling sessions and communicating with you

• billing and administrative obligations

• legal and tax compliance

The legal bases for processing are:

• your consent

• the performance of a contract (coaching agreement)

• compliance with legal obligations

7. How long do we keep your data?

We retain personal data no longer than necessary for the purposes for which it was collected.

• Coaching-related personal data is stored for the duration of the coaching relationship.

• After the coaching relationship ends, identifiable data is retained for up to 3–5 years for administrative, legal, and professional documentation purposes, unless a longer legal retention period applies.

• Anonymized coaching notes may be stored for a longer period, as they no longer constitute personal data.

8. Who do we share your data with?

We may share personal data with carefully selected third-party service providers who support our business operations. These parties process data only on our instructions and include:

• website and hosting providers (e.g. Squarespace)

• video communication providers (e.g. Zoom)

• payment and invoicing providers

• email and scheduling tools

• coaching-related software, including Human Design and similar self-reflection tools

• anonymized AI-supported tools used for internal reflection, preparation, and documentation

We do not sell your data and do not share it for marketing purposes.

9. Where do we store your data?

We primarily process and store personal data within the European Economic Area (EEA).

Where third-party service providers process data outside the EEA, appropriate safeguards are in place in accordance with GDPR, such as standard contractual clauses.

9.a Use of AI-supported tools

To support the quality and consistency of our coaching services, we may use AI-supported tools for internal preparation, reflection, and documentation. Any data used in this context is anonymized and does not contain information that could reasonably be traced back to an individual client. These tools are not used to make automated decisions about clients.

10. How safe is your data with us?

We have done a lot to protect your data as well as possible, both organisationally and technically. We have secured our systems and various means of communication to ensure that your data does not end up in the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission from us. If you have any questions about the specific method of securing, please contact us. 

11. What are your rights?

Because we use your personal data, you have various rights. We have listed these rights for you below.

Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over it. That is why we explain in detail in this privacy statement what data we collect from you and how we handle your data. 

Right to access
You may always ask us to view the data we hold about you.

Right to correction
You may ask us to have your data corrected if it is incorrect or incomplete. 

Right to object
You may object to the processing of your data if you do not agree with the way we handle your personal data. This right applies to the data we use for direct marketing. You can indicate to us that you no longer wish to receive e-mails from us. This also applies to personalized recommendations on our website. 

Right to data portability
If you are a customer of ours or if you have given permission for the use of your data, you may ask us to send you the digital data we have about you. This way you can transfer that data to another organisation if you wish. 

Right to restriction
You may ask to limit the use of your data. This means that in certain cases we may only store your data but not use it. 

 Right to be forgotten
You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases we cannot or may not yet delete your data. For example, we have to keep some data for 7 years for the tax authorities. 

Right to submit a complaint
You may submit a complaint about the way in which we handle your data. If you have a complaint, we will be happy to resolve it for you. To do so, please contact  us. You may also submit your complaint to the Dutch Data Protection Authority. Of course we hope that it does not come to that, but if it's necessary you can also go to court. In that case, the court in the place of business of Exelmans-Coaching is the one which will handle your complaint. 

How do I submit a request or complaint?

You can submit your request or complaint to us by sending a mail to info@christinexelmans.com. We process every request or complaint within 30 days. If you submit multiple applications or complaints or if you submit a complex requerst or complaint, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will ask you to submit certain information to ensure that you are the correct person whose personal data is.

12. What rules apply to this privacy statement?

Our privacy statement must meet several conditions. These conditions can be found in particular in the Dutch General Data Protection Regulation. In addition, the general rules that apply under Dutch law apply to our privacy statement.

13. Which cookies do we use?

You can indicate yourself what data we may use from you. If you have given us permission to personalize your profile based on your surfing and search behaviour, we can set up our website specifically for you so that its use becomes easier and more personal. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website.  

We use cookies to ensure the proper functioning of our website and to improve user experience.

The following platforms may place cookies:

• Squarespace

Functional cookies are always used. Tracking or marketing cookies are used only where legally permitted and based on your consent.

14. What do we do with data of minors?

We do not target minors with our website or as an organisation. This means that if you are under the age of 18, you need permission from a parent or guardian to use our website. If you are a minor when you visit our website or webshop, we assume that you have received this permission before your visit. 

15. Do you have a question about this privacy policy?

If you have a question about our privacy policy, please feel free to contact us on info@christinexelmans.com. We are happy to help.